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November 20, 2004
UPS... *shakes fist*
Man... I'm so pissed off at UPS right now.
I waited at home all day long yesterday because I had to sign for a shipment. I didn't get anything done because I was waiting for them. And they never came... or rather, they DID come, but they came at some ungodly hour of the night after I had given up (after 9 pm) and needed to get out of the house. Where the hell but Florida does UPS come after 9 pm?! They left that annoying little sticky on my door that says when they'll come back, only they didn't even say... so I have no idea.
I called them today, since this is just ridiculous, and they told me to use their website. So I went to the website and found it totally unusable. Links they said were there on the phone were not, and it was completely impossible to find anything other than the fact that my packages were not delivered yesterday.
So I called them back and sat through 30 minutes of recordings just to talk to a person... finally I got someone, and she pretty much blamed the incident on me because I wasn't home yesterday. She said everything in that oh-so-friendly condescending tone. ARGH! I just wanted to scream at her and tell her that I waited all day long for that damn truck because they told me I had to be home to sign it, and if they delivered the package at any time during the day (since they told me it went out for delivery at 8:05 am) instead of late in the night then they'd find me there, happy to sign it! But no, I wanted to be polite, cause there's no sense in yelling... Anyway, after she asked me if I can stay home again all day Monday, to which I replied no, I asked if I can pick them up. Well that's OK too, as long as you do it whenever it's not convenient for you. You see, UPS is closed on Saturdays and Sundays... so I have to wait until Monday ANYWAY to get get this shipment that I really need NOW to make any use of it that will affect my grades.
So damn you, UPS, Unsatisfactory Parcel Service. Here's one customer you will never recieve business from again. I'll use Fed Ex or the USPS, since I saw both those trucks drive past my house TWICE yesterday, both before 4 pm.
Posted by dminky at November 20, 2004 10:43 AM
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